Privacy Policy

of Domestique Consulting Pty Ltd (We, Us, Our)

This privacy policy explains how We collect your personal information through our Site when you access it on any Device, or otherwise when you provide personal information to us.

We may modify this privacy policy at any time and the changes will take effect from their posting on the Site.

Your access and use of the Site constitutes your acceptance to this privacy policy. This privacy policy is incorporated into, and is subject to, the Terms and Conditions.

COLLECTING INFORMATION

While providing your personal information is not required for you to access or use the Site, it is necessary to provide your personal information when you when you register with Us via a contact form, to receive information or services or when you provide feedback. Information we collect from you may include (without limitation): your name; address; date of birth; email address; phone number; physical address; IP address; gender; social media information and when necessary, your credit card details.
We may automatically collect information regarding your interaction with, and use of, our Site. Information we may collect includes (without limitation): your Device type and identifier; hardware information; IP address; browser type and language; cookie information; system type; whether you have enabling software to access certain features; access times; referring website URLs; and other information about your digital interactions with us.

If We receive your personal information and We haven’t specifically asked you for it, we will determine whether or not We are allowed to collect that or store that information. Sometimes We may have to use or disclose your personal information in order to determine if We are allowed to collect it.

COOKIES

Cookies are small text-files placed on your hard-disk which are used to improve your experience on the Site and to assist Us to understand and analyse your use of the Site. We can use cookies to identify the owner of a device or account. Most internet browsers allow you to accept or decline cookies, or to adjust the browser settings to decline all cookies. However, declining cookies may impact your experience of the Site or limit the Site’s functionality. We are not aware of any cases in which cookies have caused damage to a Device.

IP ADDRESSES

An Internet Protocol (IP) Address is a set of numbers automatically assigned to your computer or device when you log onto the Internet. Typically, we do not link your IP Address to your personal information. However, in some instances we may need to link IP Addresses to personal information particular in cases of suspected misuse or misconduct and you agree for us to do so.

USE OF PERSONAL INFORMATION

We will use your personal information for the purpose for which it was collected. For example, when you have completed a contact form, we may use your personal information to contact you regarding matters. If you contact Our customer service, or office, we may use your personal information (including your contact history) so that we are better able to process your request and provide you with the best service possible. If you have given us your personal information during or associated with a product or service, we may use your personal information to inform you about similar products and services. We may also contact you to ask for your feedback after a sale of a product or service. Information may be sent to you in a number of ways, including post, electronic mail, SMS and MMS. You may unsubscribe from these communications at any time by contacting Us. Your consent to receiving such communication will remain current until you advise us otherwise. We will not send you any commercial electronic messages such as SMS or emails unless this is permitted by the Spam Act. We may also use your personal information for any purposes required or authorised by or under applicable law.

DISCLOSURE

We will not disclose your personal information, except if required by law, or to enforce any of our legal rights, potential legal rights, recover monies owing, enforce our terms of business, or as set out in this privacy policy.
We will, from time to time, use third-party service providers to facilitate the delivery of our services. We will not disclose any personal information to which you have not consented to. All third- party service providers selected by Us have either received and agreed to comply with Our privacy policy, or have their own privacy policies, which are consistent with our privacy policy.
We may, on occasion, be required to disclose your information to service providers that are located outside of Australia. We will use reasonable measures to ensure that Our third-party service providers, in whichever jurisdiction, adhere to the terms of this privacy policy.

STORAGE OF PERSONAL INFORMATION

We have implemented security measures to protect personal information that we collect from you. We receive and store that information on our secure databases, located in Australia, and are only accessible as needed by Our authorised staff who are aware of the importance of protecting your personal information. If you are accessing our site from a location outside Australia, your connection will be through, and to, servers located in Australia.

RIGHT TO REQUEST ACCESS AND CORRECTION

You have the right to request access to your personal information which We hold. You have the right to request Us to correct the personal information We hold about you. All requests must be made to Kristi Sutherland at dataprivacy@domestiqueconsulting.com.au

We may charge you a reasonable fee for giving access to your personal information that we hold but we won’t charge you just for making the request.

There are certain circumstances in which we will give you access to your personal information, such as when:
i. we reasonably believe that providing such access would pose a serious threat to the life, health or the safety and well-being of any person, or to public health or safety;
ii. giving access would have an unreasonable impact on the privacy of another person;
iii. the request for access is frivolous or without a proper purpose;
iv. the information relates to existing or anticipated legal proceedings between us and you, and would not be accessible by the process of discovery;
v. giving access would reveal our intentions in relation to negotiations with the you in such a way as to prejudice them;
vi. we are allowed or required by law not to give you access;
vii. we reasonably suspect that unlawful activity, or misconduct, that relates to our functions or activities has been, is being or may be committed and that giving access would be likely to prejudice the taking of appropriate action by us;
viii. giving access would be likely to prejudice one or more enforcement related activities conducted by an enforcement body; or
ix. giving access would reveal information we have generated for a commercially sensitive decision-making processes.

NO GUARANTEE

Unfortunately, potential security and privacy issues are inherent in the nature of the internet and no data transmission over the internet can ever be absolutely guaranteed.

CHANGES TO THIS POLICY

We regularly review our privacy policy to ensure that it is error free, easily accessible, contains all the required information, is implemented in full, and is compliant with applicable law. This privacy policy may be changed from time to time in order to ensure new developments and opportunities relating to the Internet are kept in line with legislation.

Site includes our website domestiqueconsulting.com.au